Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING OUR WEBSITE.

All users of this site agree that access to and use of the Tile Hunter Pty Ltd (we, our, us) site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use our site.

PLEASE CHOOSE CAREFULLY.

We do not provide refunds upon a change of mind or wrong selection. Exchange, credit or refund is available where goods are faulty, incorrectly described, or don't do the job they are supposed to.

Before purchasing, please be sure to satisfy yourself by viewing a sample for colour and texture as products may vary from images and between batches

Samples

Please be aware that samples are indicative only and may not fully represent the colour and pattern variation of the product.

We recommend that tiles with a high variation are viewed in full installation images on our website OR as a group of 4 full size samples.

Returned Goods

No credit will be allowed for any variation in colour and no claim will be recognised after the tiles are laid.

It is the purchaser's responsibility to ensure that their tiler inspects the tiles prior to laying. We take no responsibility if the tiles have been laid incorrectly or if incorrect products have been used. Fixing of any product constitutes acceptance of the product.

It is the purchaser’s responsibility to request any credits or returns and tiles must be returned within 14 days of purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Tile Hunter will offer a full refund for faulty or damaged goods as per consumer law.

Acid Washing

Please Note: Acid washing is NOT recommended for any product sold by Tile Hunter. This specifically includes all swimming pool mosaics. No claims will be accepted under any circumstances for resultant glaze damage where acid washing has occurred.

Porcelain - Brushed, Honed, Rock etc.

All products may be subject to staining and are purchased with the understanding that no claims will be accepted for this condition under any circumstances.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Australian and other copyright laws, and is the property of Tile Hunter Pty Ltd. The collective work includes works that are licensed to us with copyright 2018, Tile Hunter Pty Ltd ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with us or purchasing our products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Tile Hunter Pty Ltd or to purchase our products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Tile Hunter Pty Ltd. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Tile Hunter Pty Ltd used in the site are our trademarks or registered trademarks.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Tile Hunter Pty Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Tile Hunter Pty Ltd does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Tile Hunter Pty Ltd does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so in certain circumstances these limitations may not apply.

Limitation of Liability

Tile Hunter Pty Ltd shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if we have been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Tile Hunter Pty Ltd product is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. We also reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit to your credit card account for the amount of the incorrect price.

Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Tile Hunter Pty Ltd without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

We may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Tile Hunter Pty Ltd.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of Victoria, Australia, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Tile Hunter Pty Ltd products) shall be in the state located in Melbourne, Victoria. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Tile Hunter Pty Ltd products) must be commenced within one (1) year after the claim or cause of action arises. Tile Hunter Pty Ltd’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Tile Hunter Pty Ltd may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including any Tile Hunter Pty Ltd representative or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Indemnification

You agree to indemnify, defend, and hold harmless Tile Hunter Pty Ltd, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.